Shipping policy
Shipping & Delivery
Processing Time
Orders are processed within 1–2 business days.
During sales or high-demand periods, processing may take 3–5 business days.
Estimated Delivery Times
- United States: 5–12 business days
- United Kingdom: 6–12 business days
- International: 7–15 business days
Remote locations may require additional time.
Delivery timeframes are estimates and may be affected by holidays, customs, weather, or carrier delays.
Tracking
All orders include tracking.
Tracking details are sent once your order has shipped.
If your tracking shows “Delivered” but you have not received your parcel, please contact your local carrier directly, as delivery responsibility transfers once the package is dispatched.
Orders & Changes
Cancellations
Orders may be canceled within 12 hours of purchase.
After this window, processing may have begun and cancellation may not be possible.
Modifications
Changes to size, color, or address must be requested within 12 hours of ordering.
International Orders
Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
Mileno is not responsible for customs delays or additional import charges.